The following are our roles and areas of action: promoting the Basque Country as a safe destination, consolidating the image of quality, diversity and wealth of our resources. Promoting trade by promoting the sector’s professional development, digitisation and streamlining, as well as its adaptation to new consumer habits. And working on the protection of consumers and users, by promoting good business practices, raising awareness among consumers of responsible consumption and ongoing training and information. This will foster a more mature and conscious society with tools for defending its rights.
Tourism, Trade and Consumer Affairs
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- This online proposal system does not replace any public hearing or petition system included in the current legal system.
- The responses by the Government to the proposals, queries and comments of the general public will be for information purposes only and under no circumstances will they be binding or be deemed to be legislative interpretation.
- Any questions, complaints and recommendations on specific topics should be sent to the Zuzenean Service and will not be regarded as an administrative appeal nor will their filing stop the appeal procedure in current legislation. Neither will they condition, in any way whatsoever, the exercising of the other actions or rights envisaged in the regulations governing each procedure.